Shipping policy
- Welcome to AUR TECH! We are committed to delivering high-quality tech gadgets and accessories right to your doorstep anywhere in Pakistan.
1. Order Processing Time
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All orders placed Monday through Saturday are processed within 24 hours.
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Orders placed on Sundays or Public Holidays will be processed on the next business day.
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Prior to dispatch, our customer support team may contact you via WhatsApp or Call to verify your shipping details.
2. Delivery Timelines & Charges
We work with reliable courier partners across Pakistan (TCS, Leopards, Trax, CallCourier) to ensure fast and safe delivery.
| Area | Estimated Time | Shipping Fee |
| Major Cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, etc.) | 2 to 3 Working Days | PKR 200 (FREE on orders above PKR 3,000) |
| Rest of Pakistan / Remote Areas | 3 to 5 Working Days | PKR 250 |
3. Cash on Delivery (COD)
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Cash on Delivery (COD) is available nationwide for your convenience.
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Please keep the exact cash amount ready for the delivery rider upon arrival.
4. Parcel Inspection Policy
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Courier companies in Pakistan do not allow opening the package before payment.
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If your parcel arrives visibly damaged or tampered with, please do not accept it and inform us immediately.
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We strongly advise recording a quick unboxing video when opening your package to easily resolve any claim regarding damaged or missing products.
Contact Us – AUR TECH
Have a question about a product, order status, or need help choosing the right gadget? We're here for you!
Get in Touch
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Brand Name: AUR TECH
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WhatsApp / Phone Support: +92 300 2358888
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Email Support: aurtech00@gmail.com
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Customer Support Hours: Monday to Saturday | 10:00 AM – 8:00 PM